Contact Numbers

Contact Us

General Information

• Contact: 1-800-430-4263
• Mailing Address:

  CA Department of Health Care Services
  Health Care Options
  P.O. Box 989009
  West Sacramento, CA 95798-9850

• HCO Contact Form

Call center hours of operation

• Health Care Options representatives are available between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday.

Other DHCS Organizations

• Medi-Cal Managed Care
  Contact: 916-449-5000
  Mailing Address:
  P.O. Box 997413, MS 4400
  Sacramento, CA 95899-7413
• Medi-Cal Eligibility
  Contact: 916-552-9200
  Mailing Address:
  P.O. Box 997417, MS 4607
  Sacramento, CA 95899-7417
• Denti-Cal
  California Medi-Cal Dental Program
  Contact: 1-800-322-6384
  Mailing Address:
  P.O. Box 15539
  Sacramento, CA 95852-1539
  
  For hearing impaired beneficiaries, please call 1-800-735-2922 for Teletext Typewriter (TTY) assistance. Please have the operator call the Denti-Cal Toll-Free Beneficiary Line
  1-800-322-6384.
• Ombudsman
  Hours of Operation: Monday through Friday, 8am to 5pm PST; excluding holidays
  Contact: 1-888-452-8609
  By Email: MMCDOmbudsmanOffice@dhcs.ca.gov
• Medi-Cal Fair Hearing
  Contact: (Voice) 1-800-952-5253, (TDD): 1-800-952-8349
  Mailing Address:
  California Department of Social Services
  P.O. Box 944243, MS 9-17-37
  Sacramento, CA 94244-2430