Welcome to the Medi-Cal Managed Care Health Care Options

Contact Us

General Information

  • Contact:

    Health Care Options - Medi-Cal Managed Care 1-800-430-4263 / other language Contact Numbers

    Health Care Options - Coordinated Care Initiative 1-844-580-7272

    Health Care Options - Express Lane/CalFresh 1-844-212-0003

  • Mailing Address:

    CA Department of Health Care Services
    Health Care Options
    P.O. Box 989009
    West Sacramento, CA 95798-9850

  • HCO Contact Form

Call center hours of operation

  • Health Care Options representatives are available between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday.

Other DHCS Organizations

  • Medi-Cal Managed Care
    Contact: 916-449-5000
    Mailing Address:
    P.O. Box
    997413, MS 4400
    Sacramento, CA 95899-7413
  • Medi-Cal Eligibility
    Contact: 916-552-9200
    Mailing Address:
    P.O. Box
    997417, MS 4607
    Sacramento, CA 95899-7417
  • Denti-Cal
    California Medi-Cal Dental Program

    Contact: 1-800-322-6384
    Mailing Address:
    P.O. Box 15539
    Sacramento, CA 95852-1539


    For hearing impaired beneficiaries, please call 1-800-735-2922 for Teletext Typewriter (TTY) assistance. Please have the operator call the Denti-Cal Toll-Free Beneficiary Line
    1-800-322-6384.
  • Ombudsman
    Hours of Operation: Monday through Friday, 8am to 5pm PST; excluding holidays
    Contact: 1-888-452-8609
    By Email: MMCDOmbudsmanOffice@dhcs.ca.gov
  • Medi-Cal Fair Hearing
    Contact: (Voice) 1-800-952-5253, (TDD): 1-800-952-8349
    Mailing Address:
    California Department of Social Services
    P.O. Box 944243, MS 9-17-37
    Sacramento, CA 94244-2430