dcsimg

Caller survey

Main Content

If you called our Call Center and talked with one of our representatives, take this Caller survey. Choose only one answer for each question.

Overall I find the Medi-Cal program where my health care is managed by the State of California
The information that I received from the Health Care Options to help me with my health care choices was
When making a choice about my health care, enrolling in the health plan was
Thinking back to my recent contacts with Health Care Options, overall the customer service I received was
Based on your most recent contact with Health Care Options, how did the Customer Service Representative treat you?
After calling Health Care Options, the concerns I was having were:
Getting in contact with a Customer Service Representative for help was
In the future, I would prefer to take care of my concerns with the Health Care Options program through one of the following methods